Introduction
Twilight Vale ("we", "us", or "our") is committed to protecting the privacy of every visitor to twilightvale.site. This policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and use our services. By using our site, you consent to the data practices described in this policy.
What Information We Collect
We collect personal identification information that you voluntarily provide to us when expressing an interest in obtaining information about us or our services, such as when you use our contact form. The personal information we collect may include names, email addresses, and preferred travel destinations.
How We Use Information
The information we collect is used solely to respond to your inquiries, process your requests for our services, manage and improve our website, and send you occasional promotional communications (if you have opted in). We do not sell or rent your personal information to third parties for their marketing purposes.
Data Protection & Security Practices
We implement a variety of security measures designed to maintain the safety of your personal information. These include encrypted storage, restricted access controls to our database, and secure server hosting. While we strive to protect your personal information, no electronic transmission over the internet can be guaranteed to be 100% secure.
Cookies & Tracking Technologies
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our separate Cookie Policy (available upon request). Generally, this is for performance and basic analytics to improve user experience.
Third-Party Services & Hosting
We utilize trusted third-party service providers for website hosting, maintenance, and limited analytics. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. Our hosting infrastructure is chosen for its compliance with high security standards.
User Rights & Data Requests
You have the right to request access, correction, or deletion of your personal data we hold. If you wish to exercise any of these rights, please submit a written request via the contact email provided below. We will respond to all legitimate requests in accordance with applicable data protection laws.
External Links Disclaimer
The website may contain links to other websites of interest. Once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information you provide whilst visiting such sites.
Children’s Privacy
We do not knowingly solicit data from or market to children under 13 years of age. By using the site, you represent that you are at least 13 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the site.
Updates to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.
Contact Information
If you have questions or comments about this Policy, you may contact us via email at: [email protected]
Last Updated: November 2025
